Terms of Use

Updated on 2022-12-01

Welcome to Front Space, a cloud-based digital media files management and delivery solution (the “Service”, as more fully described below). The Service is owned and operated by Urbanite Solutions Pvt. Ltd., and these Terms of Use will govern the relationship between You and Urbanite Solutions Pvt. Ltd. from which You are acquiring (directly or through an authorized distributor or re-seller) the Services, as applicable. In these Terms of Use, references to “You" "Your" shall mean the end user accessing the Website, its services, its contents or using any other services offered by https://front.space/ ("Website”).

PLEASE READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS (THE "TERMS", "TERMS OF SERVICE", OR "TERMS OF USE") BECAUSE THEY, ALONG WITH OUR PRIVACY POLICY AND OUR DMCA COPYRIGHT POLICY, CONSTITUTE A BINDING AGREEMENT BETWEEN YOU, THE INDIVIDUAL OR THE ENTITY OR ANYBODY CORPORATE ACCESSING OR USING THE SERVICE, AND Front Space. BY USING THIS WEBSITE, ACCESSING THE SERVICE, OR BY USING IT IN ANY MANNER, YOU SIGNIFY YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT ACCESS THE WEBSITE OR USE THE SERVICE

From time to time, Front Space may revise the Terms or any other information contained in this Website to meet technical, operational, and legal changes or challenges. Front Space will post a notice about changes made to the Terms on the Website and may send You the notice by email in a reasonable time before the changes take effect. You may opt to disagree to accept the amended Terms and may choose to terminate Your Front Space account. By continuing to use Your account with the Service after the new changes have taken effect, You indicate Your agreement to the amended Terms. Your use of the Website and or the Services must not violate any applicable laws, including any intellectual property rights, sanctions laws, or any other laws in your jurisdiction. You are responsible for making sure that your use of the Website or the Services is in compliance with any applicable laws and regulations. If any of the Terms is deemed invalid, void, or for any reason unenforceable, in such case, such invalid, void, or unenforceable Terms will be deemed invalid. It will not affect the validity and enforceability of any other Terms mentioned herein.

About the Service

The "Service" is online storage, processing, management, compression, optimization, protection, delivery, and analytics of images, videos, and other digital file formats on different platforms, including the Website. The Service offers a feature-rich solution for Websites, mobile applications, and other digital platforms for image and video management or any other services related thereto.

From time to time, Front Space may modify or enhance the Service and may offer additional tools and features, free-of-charge or subject to any additional fees as may be applicable. The additional tools and features may be governed by additional or different terms of service.

Grant of Right

Subject to these Terms and the payment of fees, if applicable, Front Space grants You a worldwide, limited, non-exclusive, revocable, non-transferable, non-sublicensable right to use the Service. Except as explicitly provided in these Terms, You may not use the Service for any other purpose.

User Account

When You register your Front Space Account, Front Space will ask You to provide certain contact and personal details. Front Space will explicitly indicate the fields that are mandatory to complete. Any registration information that You provide at the time of registration of the Front Space Account must be accurate, current, and complete. You must also update your information from time to time so that we may send notices, statements, and other information to you by email or through your account. Any false, incorrect, or outdated information, such as an invalid email address, may prevent You from registering and impair Front Space's ability to provide You with the Service.

To log in, You must provide Your email address and password. Front Space may also establish and require, from time to time, additional or different means of identification and authentication for logging into the Front Space Account and accessing the Service. You will maintain Your login details in absolute confidentiality and restrict any unauthorized access to Your Front Space Account. You shall be responsible for all the activities that occur under Your Front Space Account. Make sure that You change Your password at least once every six months. You will immediately notify Front Space of any potential or actual misuse, or unauthorized use, of Your account.

If Your subscription terms expressly allow for termination at will, You may terminate Your account through Your account page or by contacting Front Space via email at: [email protected]. If Your subscription is based on a renewable fixed period, You may elect not to renew Your subscription by sending Front Space the applicable prior notice. Front Space may require You to verify Your identity by sending Front Space additional information as a condition for terminating Your account. Following the termination of Your account, You may no longer be able to access the Service. You are not entitled to any refund upon termination of these Terms.

Notwithstanding any remedies that may be available to Front Space under any applicable law, Front Space may temporarily or permanently deny, limit, suspend, or terminate Your user account, prohibit You from accessing the Service, remove Your content and take technical and legal measures to keep You off the Service without refund if Front Space determines in its sole discretion that You: (i) abused Your rights to use the Service; (ii) breached the Terms; (iii) violated any applicable law, rule, or regulation; (iv) performed any act or omission which is harmful or likely to be harmful to us, or any other third party, including other users or providers of the Service.

Acceptable Use of the Service

When using the Service, You will abide by the applicable laws, rules, and regulations and by any usage guidelines that Front Space may convey to You from time to time. You shall not use the Website or Your Front Space Account in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged, or impaired. You may not access or use the Service for any illegal or abusive purposes or to develop or create a similar or competitive product or service to the Service. You will be responsible for all acts and omissions associated with Your access to the Website or Front Space Account and use of the Service and the access and use of the Service by employees, agents, contractors, end-users, and any other third party on Your behalf, or at Your permission ("Authorized Users").

You may allow your Authorized Users to upload, store, administrate, edit, deliver, make available and distribute content ("Contributed Content"), subject to any content upload technical and safety guidelines and limitations which will be conveyed to you through your account dashboard, and amended from time to time. Front Space may, but is under no duty to, review all Contributed Content and remove or block access to such content, as more fully described below.

Any use of your account is subject to your sole responsibility. You will not, and shall also be responsible that your Authorized Users will not, access and use the Service (including as to upload or transmit any Contributed Content) for any illegal, harmful, fraudulent, offensive purpose or to transmit, store, display, distribute or otherwise make available content that is infringing upon any third party rights, illegal, harmful, harassing, threatening, fraudulent, offensive or inconsistent with the generally accepted practices of the Internet community, including without limitation offering or disseminating fraudulent goods, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming, and use of content or technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms or time bombs.

In addition, you will comply with the Acceptable Use Policy (AUP) of the Content Delivery Network (CDN) associated with your account, as may be amended from time to time. By way of example, the AUPs of Cloudfront (an Amazon service) located at: https://aws.amazon.com/aup/.

Privacy

You represent that your disclosure of privacy practices to Authorized Users will cover the Service's use of personal information pursuant to the Service's privacy policy, located at https://front.space/legal/privacy-policy.

Content Removal

Front Space respects the copyrights of its users and any other person. If you believe that your copyrights are abused on the Service, please send us a written notification in accordance with the provisions. Front Space will act in accordance with the DMCA Copyright Policy in any Contributed Content that is alleged to infringe the copyright of any third party.

Front Space may report any Contributed Content and share user identifiable information, if Front Space believes, in its sole discretion that such content is illegal or abusive or may violate any third party rights.

Front Space respects the rights of its users and any other person. If you believe that any of your rights, other than copyrights, are abused on the Service, please contact Front Space at: https://front.space/contact-us. Front Space may ask you to provide additional information to process your complaint. Front Space will make reasonable efforts to review your complaint and respond promptly. Front Space will not respond to anonymous complaints.

Front Space may remove any Contributed Content if Front Space believes, in its sole discretion, or receives a notice, other than DMCA Notice, from a third party, that such content may violate any third party rights. Prior to removing the said content, Front Space will block access to it and provide you a 48 hours prior notice before removing the said content without maintaining any backup copy.

Service Fees

Our payment terms are governed by our payment policies.

Front Space offers some of its plans free of charge. Front Space also offers fee-based plans. You may use them subject to purchasing one of the Service's plans, as listed in Front Space's website at: https://front.space/pricing. From time to time, Front Space may change the Service fees, upon reasonable prior notice that Front Space will post on its website or send you by email.

You may pay the fees by using the methods of payments as available, published and updated from time to time on the Service. Fees will be regarded as paid only after your payment has been confirmed. Service will be available to you promptly after you have paid the Service fees.

Payments will include applicable taxes. You will pay all fees and taxes in a timely manner and in compliance with Front Space's pricing schedule and you will reimburse Front Space for any interest and collection costs resulting from overdue payments.

Front Space will make its best efforts to have a transaction processed accurately and expeditiously and reimburse you for any excess payment that you were mistakenly charged with. However, Front Space will not be liable for mistakes, errors, malfunctions and miscalculations made by the payment service providers.

Upon failure to make any payment, and following a seven (7) days prior notice of due payments sent to you, Front Space may remove, disable or terminate your account. You waive any and all claims against Front Space and anyone on Front Space's behalf in connection therewith.

If you acquire our Service from an authorized distributor or reseller and not directly from us, your fee obligations will be instead to such distributor or reseller, in which case we will provide you with the Service subject to: (i) your compliance with such fee obligations towards such distributor or reseller, (ii) your agreement with such distributor or reseller being in effect, and (iii) such distributor or reseller being in compliance with its obligations to us. Unless agreed by us separately and directly in writing towards you or such distributor or resellers, none of the terms of any agreement that you may have with such distributor or reseller will derogate from our rights and your obligations under these Terms.

Service Level Agreement (SLA)

"Uptime" means the percentage of time in a subscription month that Front Space's API services are available for access, as measured by Front Space.

Front Space strives for a 100% Uptime. If Uptime falls below 99.9% in a given subscription month, Front Space will offer an extension of your Front Space plan ("Service Extension") of 5 days.

To receive a Service Extension, you must submit a request by sending an e-mail message to: [email protected] within 10 days of becoming eligible to receive it. The request must include supporting documentation, such as log files showing the non-availability of the Service.

This SLA is your sole and exclusive remedy for any failure by Front Space to provide the Service.

Intellectual Property

Except for your Contributed Content, all rights, title and interest in and to the Service, including any intellectual property rights, whether registered or not, and any goodwill associated therewith, are owned by, or licensed to Urbanite Solutions Pvt. Ltd. Unless as expressly provided herein, these Terms do not grant you any rights to patents, copyrights, trademarks (whether registered or unregistered), trade names, trade secrets, domain names or any other rights, functions or licenses with respect to the Service and you may not use the Service for any other purpose without Front Space's prior, express written authorization.

Front Space does not claim ownership over Contributed Content. However, you grant Front Space permission to use your Contributed Content, for the purposes of providing, developing and supporting the Service. You grant Front Space permission to use your Company name and logo in Front Space website and any Front Space issued publications. If you wish to decline Front Space's use of your name and logo, please contact Front Space at: [email protected]. You acknowledge that Front Space may adjust and modify Contributed Content, per your requests.

Confidentiality

“Confidential Information” means any information furnished or made available by you or your Authorized Users, that is identified as “confidential” or “proprietary,” either by legend on written or electronically stored material, or which ought reasonably to be recognized as confidential or proprietary by virtue of its nature or the circumstances of its disclosure.

Front Space will maintain strict confidentiality of your Confidential Information and will not use, disclose or have your Confidential Information disclosed, directly or indirectly to any third party, except as specifically required to provide you the Service, or subject to your prior permission. Front Space will take precautions to maintain the confidentiality of your Confidential Information with the same degree of care as to Front Space's own Confidential Information, but in no case less than reasonable care. Upon termination of this agreement, Front Space will use commercially reasonable efforts to delete all copies of your Confidential Information that is stored on Front Space's system, except for retaining data for legitimate business purposes or as required under the applicable law, including under tax related requirements, account settling, record keeping, archiving and legal issues.

The foregoing will not be considered as your confidential information: (a) information already known to Front Space without an obligation of confidentiality, (b) information that is or becomes publicly known other than through a breach by Front Space, or (c) information that is independently developed by Front Space.

If Front Space is compelled by law to disclose your confidential information, Front Space will provide you a prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at your cost, if you wish to contest the disclosure.

Disclaimer of Warranty

YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED FOR USE "AS IS", WITHOUT ANY WARRANTIES OF ACCURACY, RELIABILITY, LIKELY-RESULT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR IT BEING UP-TO-DATE. USE OF THE SERVICE IS AT YOUR SOLE AND EXCLUSIVE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Front Space AND ITS AFFILIATES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES WITH RESPECT TO THE SERVICE, THE ACCURACY, RELIABILITY, ADEQUACY OR COMPLETENESS OF THE SERVICE OR ANY OTHER MATERIAL PROVIDED BY ANY LINK TO ANOTHER WEBSITE OR SERVICE, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, LIKELY-RESULT, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE OF THE SERVICE WHETHER MADE BY Front Space AND ITS AFFILIATES' EMPLOYEES OR OTHERWISE, WHICH IS NOT CONTAINED IN THESE TERMS, WILL BE DEEMED TO BE A WARRANTY BY Front Space OR ITS AFFILIATES FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF Front Space OR ITS AFFILIATES WHATSOEVER.

Limitation of Liability

FRONT SPACE, AND FRONT SPACE'S EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS OR ANYONE ACTING ON Front Space'S OR ITS AFFILIATES' BEHALF WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON WITH RESPECT TO THE SERVICE'S PROPERTIES, ABILITIES, LIMITATIONS, FITNESS TO YOUR NEEDS, OR WITH RESPECT TO ANY CONTENT AVAILABLE ON THE SERVICE, THAT YOU RELY ON.

FRONT SPACE, AND FRONT SPACE'S EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS OR ANYONE ACTING ON Front Space'S OR ITS AFFILIATES' BEHALF, WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE, AND LOSS (INCLUDING LOSS OF PROFIT AND LOSS OF DATA), COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT, CONTRACTUAL, OR IN ANY OTHER FORM OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE THE SERVICE, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE SERVICE, OR FROM ANY FAULT OR ERROR MADE BY Front Space'S STAFF OR ANYONE ACTING ON Front Space'S BEHALF, OR FROM YOUR OWN OR YOUR AUTHORIZED USERS RELIANCE ON THE CONTENT OR ON MATERIAL ORIGINATING FROM THIRD PARTIES, OR FROM ANY COMMUNICATION WITH Front Space OR WITH OTHER USERS IN CONNECTION WITH THE SERVICE, OR FROM ANY REPORTING OF CONTRIBUTED CONTENT TO THE LAW ENFORCEMENT AUTHORITIES OR ANY OTHER AUTHORITY – WHETHER OR NOT Front Space HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, LOSS, COSTS, EXPENSES OR PAYMENTS.

Without derogating anything from the above, Front Space and its affiliate's total liability under this agreement in contract, tort, negligence, pre-contract or other representations or otherwise arising out of, or in connection with this agreement or the performance or observance of its obligations under this agreement, and every applicable part of them will be limited to an amount equal to the total amount actually received by Front Space during the three (3) months before such loss or damage first occurred.

Anti-corruption

You shall not and shall not permit any of your Authorised Users to promise, authorize or make any payment to, or otherwise contribute any item of value, directly or indirectly, to any third party, including any Non-U.S. Official (as defined in the Foreign Corrupt Practices Act, 1977 "FCPA”), in each case, in violation of the FCPA, the U.K. Bribery Act, 2010 ("UKBA"), the Prevention of Corruption Act (Cap. 241) ("PCA"), or any other applicable anti-bribery or anti-corruption law.

Indemnification

You will indemnify, defend and hold harmless, Front Space, Front Space affiliate and Front Space and Front Space affiliate's employees, directors, shareholders, advisors or anyone acting on Front Space's behalf with respect of any claim, demand, damage, loss, loss of profit, payment or expense, including reasonable attorney fees Front Space incur in connection with an alleged or actual breach of these Terms or an alleged or actual unlawful or tortuous action or inaction with respect to the Service by you or by anyone on your behalf. Such indemnity will include, but will not be limited to, legal expenses and attorney fees.

Governing Law and Jurisdiction

These Terms, the Service or any dispute arising out of or related thereto, will be governed solely by: the laws of the State of Karnataka, India regardless of your country of origin or where you access the Service, and without giving effect to any conflicts of law principles, which would result in the application of the laws of a jurisdiction other than the State of Karnataka, India.

The competent courts in the Bengaluru district in India will have sole and exclusive jurisdiction over any claim in connection with the Service and in respect of any matter relating to the validity, applicability, performance or interpretation of these Terms. You agree to the exclusive jurisdiction of the above mentioned courts, agree to accept service of process by any means permitted by the applicable law and hereby waive any jurisdictional, conflict of law or venue defenses otherwise available to you.

General

These Terms along with the Privacy Policy specified at https://front.space/legal/privacy-policy constitute the entire agreement between you and Front Space with respect to the access and use of the Service and supersede any and all agreements, negotiations and understandings, whether written or oral, about the Service, except that if you have separately entered with Front Spaces into an online or written agreement or subscription form that incorporates by reference these Term, any terms of such agreement or subscription form that add to, conflict with or change, these Terms shall prevail.

No waiver, concession, extension, representation, alteration, addition or derogation from these Terms will be effective unless effected in writing and expressly.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of these Terms will remain in full force and effect.

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