Payments and Refunds Policy

Updated on 2022-12-01

Thank you for using Front Space, a product by Urbanite Solutions Private Limited. Front Space processes images at scale in real time, caches them, and delivers them to your users. This document is our Payment Policy. It governs billing, invoices, payment, and pricing for Front Space’s Services. This document incorporates and is incorporated by our Terms of Service. Please read both documents carefully. By using any Front Space Services, you agree to our Terms of Service and, by incorporation, our Payment policy.

Pricing

The price for all Front Space Services, including minimum monthly payments, price per request, and bandwidth pricing, will be in U.S. dollars or Indian Rupees, as described on our pricing page. Our pricing may change from time to time, at our sole discretion. If our pricing changes, we will notify you via the contact information you provide to us atleast fifteen (15) days before the change is due to take effect, at which point you may choose to renew, cancel, or change your payment plan.

Billing Periods and Invoices

If you sign up for an Front Space account, your billing cycle will begin 1st of every month and end at last day of that month, and will continue automatically until cancellation. Each monthly cycle is "Billing Period" and invoices are raised for each billing period. All invoices are due and payable upon receipt. If you signed up on a date except 1st of given month, your billing will be prorated for remaining days in that month and you will be charged for partial month.

Automatic Payments

Your account will automatically renew every month unless your account is terminated or your serviced is canceled by either party. You authorize Front Space, via our third-party payment processor, to automatically bill and/or charge the credit card(s) you have listed in the billing section for successive Billing Periods, unless your account is terminated or canceled by either party as provided in this policy.

Termination or Cancellation

If we terminate or cancel our Services, all fees paid in advance of cancellation will be prorated and refunded by Front Space to you. If you decide to not use our service within 7 days of signing up, you can request for full refund of your payment by mailing us at [email protected] or via contacting us through the chat widget on our website.

We offer no-questions-asked refunds for both monthly and yearly subscriptions.

Taxes

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only Indian (federal or state) taxes. Where Front Space is required by law to collect taxes on the Services provided to you, the appropriate tax shall be added to your invoices.

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